Refund policy

"At Nova Season, we want you to be completely satisfied with your purchase."

• Return Window: You have 30 days from the date of delivery to request a return.

• Condition: To be eligible, items must be in their original packaging, unused, and with all tags attached.

• Process: To start a return, contact us at our official support email. Once approved, we will provide instructions on where to send your package.

• Refunds: Once we receive and inspect your return, your refund will be processed back to your original payment method within 5–7 business days.